Are we ever going to get out of here?

| March 02, 2012

The absolute last thing you want to do as a Landstar BCO is leave an agent in a bind. Diane and I did not get to haul this load, but by communicating well we gave the agent time to react to our unexpected truck defect and keep the customer happy.

I drove the truck back to the boat yard and did the work I intended to do before the leak was discovered (change a fog lamp, generator oil change). Because of rush hour, it took Diane over two hours to complete the 70 mile return trip. She earned her pay today.

I got back to the house before Diane. When the parts telephone call was made, I did not ask about the price. We needed it. Volvo had it. End of story. When Diane got home and showed me the receipt, I was shocked; $530!

That got me wondering if welding might have been the better option, and if the dealer gouged us on the price, and if the tank could be purchased cheaper elsewhere.

A call to other Volvo dealers settled the price-gouging question. That did not happen. Orlando charged the same price other dealers do (give or take a few bucks). As for the rest, time is money. Saving maybe a couple hundred bucks by finding the part someplace else or running one down at a junk yard might be possible, but at what cost? Better, faster, easier and safer, I figured, to put a new tank on and be done with it.

Hopefully, we will be done with it tomorrow. Hopefully, the repair will go well and we can go back in service soon. strives to maintain an open forum for reader opinions. Click here to read our comment policy.