Charts: ‘Driver satisfaction’ unchanged, despite weather, regulatory changes

| March 19, 2014

Despite severe winter weather and “renewed economic and regulatory pressures” on trucking, drivers were no more dissatisfied with their jobs in the winter of 2014 than they were two and a half years earlier, according to charts released this week by Stay Metrics. 

Related

Turnover at large truckload carriers falls at year-end

The turnover rate at large truckload carriers fell six percentage points to 91 percent in the fourth quarter of 2013.

Stay Metrics conducts “attitude surveys” of drivers for carriers in an attempt to help them lower turnover rates, a practice the company began in 2012. 

“Recent analysis” of its latest surveys has “yielded surprising results,” it says, “given ongoing turbulent economic times and renewed economic and regulatory pressures on the trucking industry.” 

The conclusion, as the charts below indicate, is that despite economic, regulatory and seasonal challenges, driver satisfaction as measured by Stay Metrics’ surveys has changed little since it began tracking it in 2012. Overall, according to Stay Metrics’ charts, drivers are somewhere between neutral and satisfied, leaning closer to satisfied. 

What do you make of the survey data? Drop a comment below to tell us.

Here are the charts: 

Chart from Stay Metrics
Chart from Stay Metrics

DriverSatisfactionbySeason
Chart from Stay Metrics

  • Tom T

    Somethings not right here. This dose not make any sense, a 91%
    turnover rate just dose not fit the survey they produced. I have to ask,
    is this resignation to acceptance of what is, or plain apathy, or poll manipulation? There is one other possibility. Perhaps drivers have come to realize that the companies are all the same with different names and or sales pitches that will start you off with good runs
    then gradually get worse and so they start at the next place where
    they know it will be a good deal at least for a while and then start
    looking for the next company. Makes about as much sense as this
    survey dose.

  • jojo

    Because survey was adjusted by the carrier, one must wonder what adjustments were made.
    Obviously because it was a satisfaction survey, the dissatisfied, terminated and Drivers who had QUIT were not included.
    You’ve got to wonder what type of .02 cent gimmicks these companies will put in place instead of paying their Drivers what they are worth.
    If they really appreciated their Drivers they would PAY them Better instead of sending out birthday and holiday cards.
    The ATA has come up with a solution to slow down turnover rate. If a Driver has worked for more than one carrier in the past year they are ineligible for hire. Hmmmm, there is more than one way to monopolize this situation. Wink Wink, Nod Nod.

  • g22p

    Trucking has been going down hill for over six years . Its really gotten bad in the last two . Cheap companies and sorry government .

  • g22p

    If you consider your time waiting for loads ,time and expense away from , Trucking for 40 cents a mile is less than minimum wage .

  • g22p

    The above people are Jerk’s !

  • Timmy

    Hey how would you boys and girls like to own your own truck?! Well not exactly you just make the payments on the mega carriers truck, with the bogus hope that you will actualy have the title to it some day. Hey ask Mega carrier how many drivers actualy are driving a paid off truck, and watch them tap dance.

  • Tom T

    The ATA solution is probably all that they have left. Lets face it, they tried everything else, from calling non-chargeable accidents chargeable, to erroneous DAC reports to lobbying for Gov. regulations that put all the responsibility for company equipment
    problems on the driver to now unjust
    ratings that will give a bad percentage
    to drivers for inspection failures that
    by all rights should go to the owner of
    the equipment which makes the driver unqualified for hire by another company.
    Though, giving this a little more thought, maybe they have got something with their plan. They would be doing most drivers a favor and making the pseudo, false claim of “driver shortage” a real phenomena at which point they would almost have to raise pay, but of course
    that would depend on how bad off the
    labor market is for work and then again
    there is always Mexico and the open borders lobby.

  • Tom T

    Nothing down, no credit check and after these poor guys pay our truck off, it`s
    sheer profit. That`s even better than moving freight. Hell, we could even get them to pay for maintenance before we starve them
    to oblivion and re-sell the truck. Keep em coming. Now we can really lower rates.
    Talk about competition. We got em beat.
    What a deal.

  • jojo

    We need to start organizing a shut down as our voices are not being heard.
    I’m shutting down 10/31 thru 11/7. This allows me to vote on Election Day 11/4.
    We need to encourage all Drivers to call their represeantives Now and to plan to shut their trucks down for at least 3 days during the week of 10/31 thru 11/7.
    I hope you will join me!

  • Tom T

    Sorry, I am retired. I did go through that on several occasions. Once with O/Os
    in the 70s which did not work
    out very well and a couple of
    times with the Teamsters
    where we did get what we wanted. Of course they were
    decidedly different times. When the first Jimmy Hoffa ran the union before the mob killed him,he could shut down the entire country and believe me very little freight moved. In any case, all shut downs were dangerous and even life threatening and indeed
    lives were lost, people arrested and trucks towed
    off the turnpike,(Ohio). De-regulation changed all that.
    Could never, thanks to Jimmy
    Carter, happen today.

  • guest

    Sure if you are a drooling Imbicile you are satisfied with today’s trucking…how funny….Being a 3rd world Trucker/Peasant??? Really nifty for sure…..ordered around by Cops all Day?? What fun. Low paid and ripped off by Scam Artists???? Who could ask for more??

  • g

    What a complete ripoff trucking is….would be a better survey….how many truckers are LEAVING asap.????
    Much more pertinent survey…….Happy and Satisfied is hardly the sentiment of AMERICAN truckers…..how hilarious. Sure…watching their industry being destroyed..warm and fuzzy about that??? lol

  • g

    Mingle with 3rd world Bracero/Guest worker truckers if YOU like…most people are LEAVING the industry….hardly “satisfied”….lol

  • guest

    They are Dumbing Down the trucker to the point he is happy mingling with the 3rd world Guest Worker/Bracero “truckers” they are pouring into YOUR OWN COUNTRY from mexico….to COMPETE with you. Wake Up.

  • g22p

    Those guy’s were in Jacksonville giving away free chicken dinners .Bad deal , Didn’t sign any papers . Turn down the deal , Don’t turn down the chicken .Its pretty good

  • jojo

    It is not my intent to encourage violence in any way.
    I have already Voted by informing my carrier that I will be shut down 10/31 thru 11/7.
    My 2nd Vote will be absentee or at the polls.
    My 3rd Vote will be the fact that my rig is shut down 7 days.
    I / We need all the help We can get to organize and execute this. Your assistance with this is welcome.
    Pat Hockaday / JoJo

  • jojo

    $7.25hr X 168hr = $1,218.00.
    .406cpm X 3,000 miles = $1,218.00.
    The only drivers that seem to be guaranteed of running miles are the beginners @ .25cpm.

  • Tom T

    I wish you well. Problem is when they deregulated everything the country became a “me first” society where most only care about themselves. That is precisely what they wanted. Reduce solidarity to a me first generation and 10 minutes in any truck stop will show you what I mean or worse being broke down on the side of the road.Your lucky if they don`t kill you or take off your mirrors. Did not used to be that way. Sad.

  • jojo

    Thanks Tom, I’ve only started and I’ve had good response so far.

    As I understand it, Federal Election Day is November 4th, 2014.
    I have notified my Congressman and have let them know that I am and will be encouraging ALL DRIVERS TO REGISTER and Then TO VOTE.
    This Means That ALL Drivers Need to be at Home on or around Tuesday, October 31th 2014 in preparation to cast THEIR BALLOT.
    It is YOUR RIGHT TO VOTE!
    If by chance there are ZERO TRUCKS on the road THE WEEK OF 10/31/14 thru 11/7/14 because the DRIVERS ARE EXERCISING THEIR LEGAL RIGHT TO VOTE then I believe a MESSAGE WOULD HAVE BEEN SENT.

    I would encourage ALL of you to Help others understand the IMPORTANCE of these issues.
    1. Drivers Wages
    2. ELD’s
    3. Speed Limiters
    4. HOS
    5. Parking
    6. CSA
    7. Over Size / Overweight Trucks
    8. Immigration
    9. Cross Border Trucking
    10. Insurance

    Co. Drivers have their own sets of issues. I would ask that they take advantage of this “Shutdown To Vote” action to bring their issues to the fore-front of their carriers. Drivers need to inform their carriers that they will be taking personal time during the week of 10/31 thru 11/7.
    By doing so now, they can legitimately shut down after delivering their load.
    Understand Drivers you will only have Job Security if you act in Mass.

  • Tom T

    Join OOIDA. They have been fighting those very issues for years. They even publish state
    by state voting guides. Good
    Luck.

  • jojo

    OOIDA is continually fighting for Truckers.
    However, OOIDA can not legally involve the Drivers Association with any event that would slow down or stop interstate commerce.
    This is per the “Sherman Antitrust Act of 1890″
    As a Life Member, I contribute to the PAC ( Political Action Committee ) so that our voice will be heard in D.C.
    I also utilize many of the services available so that I can be better informed on many topics.
    Thanks Tom, Pat Hockaday (JoJo)

  • g

    Yep…company drivers SHOULD be getting a SALARY…..$60,000 per year to BEGIN….they can sit ALL DAY at the SHIPPER if needed….PAY will remain the same! The driver will LIVE in the TIN BOX and work 7-10 days interstate for the WEALTHY mega fleet. Seems logical with ELECTRO LOGS and DELAYS for CSA INSPECTIONS and Customer Delays. The RICH can just PAY the PRICE for all these NEW constricting oppressive LAWS.

  • jojo

    Todays Driver is basically paid a milage based salary. The number of miles run pays for all wait time and other duties performed.

    We are regulated by the clock not the mile. We spend time AT work anywhere USA under supervision of the carrier doing as instructed.

    An hourly based salary is doable and could be easily designed to cover all aspects of the industry.

    This is a formula that I believe could be used;
    Min Base Hrly Rate +
    Equip Hrly Rate +
    HazMat -
    MVR = Drivers Hrly Pay Rate for all Hours AT Work.

    Min Base Hrly Rate based on experience;
    1st yr @ Min Wage
    2nd yr Min Wage + .50 cents
    3rd year Min Wage + $1.00
    4th year Min Wage + $1.50
    5+ years Min wage + $2.00

    Add Equip Pay;
    Establish an hrly rate to cover the different trailers pulled.
    EXAMPLE ONLY
    Dry Box = 0.00
    Reefer .15 cph
    Tanker .25 cph
    Flat Bed .50 cph

    Add HazMat @ .50 cph

    Subtract MVR @ .25 cph for each moving violation till they FALL OFF the Drivers MVR.

    5+ yr Driver at $9.25 hr min + tanker @ .25 + HazMat @ .50 – MVR @ 0.00 = $10.00 an hr.
    $10.00 X 168hrs = $1,680.00 a week.
    $240.00 a day X 300 days = $72,000.00 a year.

  • norman ott

    They should have read Overdrive and look at the comments at he bottom of the articles, results might have been different.

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