After having read Wendy Parker’s “Unwanted visitors at a Texas Walmart” post and many of the subsequent comments, I had to sit back to regroup before commenting myself.
This will probably make several of you angry, but I have noticed that when we are wrong about something, we really don’t want to have our errs pointed out to us, especially publicly. But since there is no way to speak with any of you personally, I must do this by public comment.
At least by making a public comment, someone else may not do things in an unprofessional manner when they are face to face with a similar matter.
First off, truck drivers are supposed to be professionals.
Yes, at times we are really mistreated. Sometimes, we bring things on ourselves. Sometimes the things we do bring repercussions on the entire industry. Other times we do nothing, but end up getting treated like we are pure crap.
My point is this: We need to try to act like the professionals we are supposed to be. When a problem arises like this particular one, there is every reason to depart from having words with that individual. Either finish your business there and leave, or just go someplace else to accomplish the same goal.
Now, when you have gained your composure, there is an 800 number for Walmart in Bentonville, Ark. I have called it quite a few times when we’ve had problems with a store: 800-WALMART (800-925-6278).
There are certain ways of doing things that do not make it a bad reflection on the entire industry. If you so choose to do things in an unprofessional manner, then you are part of the problem in this industry. (For example, truckers that drive with road rage, nasty habits on another’s property, the way you act towards your fellow drivers, the way you act towards other people, the way you act while in contact with law enforcement persons, and that is not the entire list.)
So it would be nice to rethink your comments and try to act like the professionals we claim to be. –Earnest L. Williams, CEO, JERICO Way Inc, Greensboro, Ala.