Freightliner and Western Star truck owners with Detroit engines now have access to the Detroit Connect portal, allowing them to see specific engine fault events and access full diagnostic information.
The new online hub for the company’s connected vehicle service is free to drivers with active subscriptions to Detroit Connect services, including Daimler Trucks’ Virtual Technician remote diagnostics service. Daimler will release a mobile app version of the portal later this year.
Subscribers can use the portal to drill down on specific fault events and access full diagnostic information and real-time fault notifications generated by Virtual Technician, as well as view and archive Detroit Diesel Engine Control (DDEC) reports to better analyze metrics and identify trends.
Daimler says making DDEC reports available through the portal eliminates the need for bringing a truck into a shop to view the reports.