dispatchers

Learning the support ropes: D’Ann Shapiro-Landman

How Shapiro-Landman transitioned to "glove-box office" manager for her husband's soon-to-be-minted owner-operator business after a law enforcement career.

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Roads not taken, part 2: Drivers moving to carrier operations and other roles

Terminal management, planning, dispatching – there are a variety of roles to fill at any motor carrier. Former drivers are common in all of them.

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GATS preview: Ted Bowers’ 2005 Peterbilt 379

Video, photos of Bowers' combo unit, which he'll be showing at GATS -- and a brief follow-up on Animal Aid USA's effort to transport fallen driver Richard Sullivan's dog Bella back home. All systems go!

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Dispatcher no-brainer and on-highway lemons

It's not the really good dispatchers causing truckers to stick around -- it's those who embody the "dispatcher brains" slang making them leave. And: A bet on a light load for one driver after a blowout...

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One of the good dispatchers

"On the totem pole, drivers and dispatchers are at the same level” in many trucking companies, says Tim Bell II, the dispatcher Wendy Parker interviews in this story.

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Drivers’ Night Before Christmas — a tribute from a dispatcher

Chipman Relocations' Tina Pastore sends this poem out to all company employees and contracting owner-operators in advance of the Christmas holiday, a fitting driver tribute this time of year.

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It’s hard to admit you’re wrong

But herein, M. Wendy Parker does just that, heaping no small amount of praise on those "planners, CSRs and dispatchers" she may or may not have called orangutans at some past point...

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A pleasant difference between our former and present carriers

Our former carrier told us where to go and when. Our present carrier allows us to call ahead to confirm pick up and delivery details. It's better this way.

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The story of Cliff and other business people

A trucking company executive shares a story about an owner-operator. I reply.

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Speakout

Truckers weigh in on beauty vs. efficiency, driver fatigue and the hours-of-service regulations.

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