J.D. Power and Associates

Study: 2010 engine quality improves slightly

| September 01, 2011

Fewer 2010 engine problems were reported than in previous year, J.D. Power and Associates said.

J.D. Power: Truck quality improves but at what cost?

| June 30, 2011

Among trucks in service between 13 and 18 months, problems have decreased by 23 percent during the last six years, the J.D. Power study finds.

Study: Truck owners happy with timely arrivals

| October 28, 2010

Medium-duty truck owners are more satisfied with their purchase if trucks are ready when promised, J. D. Power and Associates said of recent survey results. The marketing analysts found that overall service satisfaction averages 215 points ...

LogBook

Overdrive Staff | October 01, 2010

Engine problems worsen, FedEx Ground wins key case, APU grants offered to OOIDA, truck-related fatalities drop and more industry issues are featured.

Study: Problems with newer engines

| September 02, 2010

J.D. Power study finds that 51 percent of owners of 1-year-old heavy-duty truck engines in 2010 report experiencing a problem.

LogBook

Overdrive Staff | August 01, 2010

Truck electrification services are spreading, FMCSA seeks better reporting of convictions, Arrow foresees used truck shortage, the hours rule proposal is advanced and more industry issues are featured.

Survey: Truck owner satisfaction peaks early

Jeff Crissey | July 01, 2010

Class 8 truck owner satisfaction peaks in the first nine months the truck is in service, then decreases notably

Daimler engines rated high

| April 09, 2010

Daimler Trucks North America, based in Redford, Mich., ranked highest in satisfaction among drivers of trucks with heavy-duty engines.

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