J.D. Power and Associates

Study: 2010 engine quality improves slightly

Fewer 2010 engine problems were reported than in previous year, J.D. Power and Associates said.

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J.D. Power: Truck quality improves but at what cost?

Among trucks in service between 13 and 18 months, problems have decreased by 23 percent during the last six years, the J.D. Power study finds.

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Study: Truck owners happy with timely arrivals

Medium-duty truck owners are more satisfied with their purchase if trucks are ready when promised, J. D. Power and Associates said of recent survey results. The marketing analysts found that overall service satisfaction averages 215 points higher on a 1,000-point scale among medium-duty truck owners The study also finds that engine- or fuel-related problems typically result in the greatest amount of downtime. A truck with an engine or a fuel problem averages eight days of downtime, said ...

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LogBook

Engine problems worsen, FedEx Ground wins key case, APU grants offered to OOIDA, truck-related fatalities drop and more industry issues are featured.

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Study: Problems with newer engines

J.D. Power study finds that 51 percent of owners of 1-year-old heavy-duty truck engines in 2010 report experiencing a problem.

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LogBook

Truck electrification services are spreading, FMCSA seeks better reporting of convictions, Arrow foresees used truck shortage, the hours rule proposal is advanced and more industry issues are featured.

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Survey: Truck owner satisfaction peaks early

Class 8 truck owner satisfaction peaks in the first nine months the truck is in service, then decreases notably

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Daimler engines rated high

Daimler Trucks North America, based in Redford, Mich., ranked highest in satisfaction among drivers of trucks with heavy-duty engines.

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