John Elliott

Carriers’ crystal ball: Load One keeps drivers with help of Stay Metrics

The Stay Metrics program uses driver feedback to improve retention. It does this by tracking engagement in a rewards program and evaluating results of periodic satisfaction surveys and exit interviews.

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Treating truckers as second-class: Fleets advised not to do so at retention conference

At a conference held in Nashville for fleet executives about ways fleets can better recruit and retain drivers, Load One CEO John Elliot said fleets need to avoid a company culture that alienates drivers and makes them feel second-tier.

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A working truck at the show booth

Oscar Robledo's 2005 Western Star at the Load One show booth at the Expedite Expo -- Robledo was surprised when he was asked to show the truck there, but ultimately he shouldn't have been, says company president.

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