Mack to place QRs on trucks

Mack Trucks today announced that all new units will feature a unique QR code to speed service response times and improve customer uptime. QR codes, or quick-response codes, are matrix bar codes that supply rapid retrieval of information when a tablet or other mobile device scans the code. Starting in April, Mack will install QR codes on the vehicle’s doorframe during the manufacturing process. When the vehicle arrives at the dealership, service advisors scan the vehicle’s ...

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Mack launches Complete Care preventive maintenance plan

Mack Trucks has launched the Mack Complete Care, a preventive maintenance and inspection plan that promotes compliance, safety and accountability, the company says. Complete Care customers can contact Mack OneCall, Mack’s around-the-clock customer support network, to schedule their next service. The Complete Care service plan is recognized nationwide and redeemable at any authorized U.S. and Canadian Mack dealer. Complete Care can be purchased with a new Mack truck or purchased separately within the first nine months after ...

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Mack, Volvo fleets offer online folder

MVASIST is an Internet-based system that gives Mack and Volvo truck fleet managers control over their service experiences.

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