service

Uptime: Mack TerraPro pumpers get GuardDog support standard option

Mack Trucks offering the GuardDog Connect integrated telematics solution standard on Mack TerraPro concrete pumper models, ordered as of April 2015.

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Mack opens two facilities in Canada

Mack Trucks expanded its service and support network in Canada with the opening of two new facilities. Redhead Equipment recently opened its new Regina, Saskatchewan location between Emerald Park and the City of Regina on Highway 1 East. Redhead Equipment also retails and services trailers and construction equipment. Mack Laval opened near Montreal, Quebec. The dealership was previously based in Anjou, Quebec, and known as Camions Lourds de Montreal. The 19,000 square-foot facility provides 14 service bays ...

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Rush Truck Centers discounts via NASCAR partnership

With Tony Stewart taking the wheel of the No. 14 Rush Trucker Centers NASCAR car this weekend, all 106 locations will offer a 14 percent discount up to $150 on parts, service labor and racing merchandise today through Monday, June 30.

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ELDs: Privacy, competition, adoption

While the expectation of privacy and freedom of business choice are two different things, both tend to dominate ELD concerns... More voices on the mandate.

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Peterbilt, Kenworth dealers of the year

Kenworth and Peterbilt dealer meetings crowned several award-winning sales and service shops around the country.

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Blast from the past — and future — at Landmark International show

Scenes here from the customer-appreciation event and antique truck show September 13, 2013, at Landmark International's Cookeville, Tenn., location.

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Mack to place QRs on trucks

Mack Trucks today announced that all new units will feature a unique QR code to speed service response times and improve customer uptime. QR codes, or quick-response codes, are matrix bar codes that supply rapid retrieval of information when a tablet or other mobile device scans the code. Starting in April, Mack will install QR codes on the vehicle’s doorframe during the manufacturing process. When the vehicle arrives at the dealership, service advisors scan the vehicle’s ...

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Rush Tech Skills Rodeo supports service strategy

Service, more than brands or products alone, will drive the success of Rush Enterprises, said W.M. "Rusty" Rush, CEO and president.

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New service space at Nebraska Pete dealer

The folks at South Dakota / Nebraska / Iowa-based four-dealer network Sioux City Truck Sales (pbtruck.com) shared this photo with us of construction, now completed, of a new nearly 7,400-square-foot addition to the Peterbilt of Norfolk (Nebraksa) building. Eight new service bays, with a wash bay and some additional parts storage space included, have been added to the east end of the building. They all opened for business this month at the dealership on U.S. Highway ...

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Service deal at Midwest Pete dealer promotes safety with savings

If you missed the news yesterday, the network of Peterbilt dealers in Sioux City Truck Sales has jumped in with support of the National Highway Traffic Safety Administration's “Buckle Up in Your Truck” safety campaign. Big deal, right? Well, yes. The dealer is putting its money where its mouth is on this one. In the coming months, owner-operators utilizing one of their four locations in Sioux City, Council Bluffs and Des Moines, Iowa, and Norfolk, Neb., ...

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