technicians

Mack to place QRs on trucks

Mack Trucks today announced that all new units will feature a unique QR code to speed service response times and improve customer uptime. QR codes, or quick-response codes, are matrix bar codes that supply rapid retrieval of information when a tablet or other mobile device scans the code. Starting in April, Mack will install QR codes on the vehicle’s doorframe during the manufacturing process. When the vehicle arrives at the dealership, service advisors scan the vehicle’s ...

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Technician wins top skills award

Jeffrey Schlecht, a technician for the Omaha Truck Center in Norfolk, Neb., won the highest honor at the Technology & Maintenance Council’s 2011 National Technician Skills Competition, Sept. 19-21 in Raleigh, N.C. Schlecht won prizes valued at more than more than $20,000 for the second straight year. Second- and third-place finishers John Ragland and Michael Bogard also won prizes, and Bogard placed first on the written test for the fourth time in seven years. The competition was ...

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