Your business and your relationship to authority
It sucks when rules are imposed on us. It may suck more and cost a great deal in lost business and future opportunities to give free reign to our inner rebel. It is better to give free reign to your inner business person. That’s the one who will see not only what is lost but also what might be gained when a new rule is encountered.
For us today, it was not the loss of freedom because Diane and her passenger had to comply with a process. It was about the gain of freedom because a process exists at our new carrier that did not exist before.