Tag: J.D. Power and Associates

Business

Study: 2010 engine quality improves slightly

Fewer 2010 engine problems were reported than in previous year, J.D. Power and Associates said.

September 1, 2011

Business

J.D. Power: Truck quality improves but at what cost?

Among trucks in service between 13 and 18 months, problems have decreased by 23 percent during the last six years, the J.D. Power study finds.

June 30, 2011

Business

Study: Truck owners happy with timely arrivals

Medium-duty truck owners are more satisfied with their purchase if trucks are ready when promised, J. D. Power and Associates said of recent survey results. The marketing analysts found that overall service satisfaction averages 215 points higher on a 1,000-point scale among medium-duty truck owners The study also finds that engine- or fuel-related problems typically […]

October 28, 2010

Business

LogBook

Engine problems worsen, FedEx Ground wins key case, APU grants offered to OOIDA, truck-related fatalities drop and more industry issues are featured.

October 1, 2010

Business

Study: Problems with newer engines

J.D. Power study finds that 51 percent of owners of 1-year-old heavy-duty truck engines in 2010 report experiencing a problem.

September 2, 2010

Business

LogBook

Truck electrification services are spreading, FMCSA seeks better reporting of convictions, Arrow foresees used truck shortage, the hours rule proposal is advanced and more industry issues are featured.

August 1, 2010

Business

Survey: Truck owner satisfaction peaks early

Class 8 truck owner satisfaction peaks in the first nine months the truck is in service, then decreases notably

July 1, 2010

Business

Daimler engines rated high

Daimler Trucks North America, based in Redford, Mich., ranked highest in satisfaction among drivers of trucks with heavy-duty engines.

April 9, 2010