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Tag: J. Webb Kline

Losing the golden triangle: More proof shippers (mis)use CSA

A small fleet owner on CSA: “We lost our triangle, and it is incredible how much difference it has made. Many of our old customers … called as soon as we lost the triangle.”

July 29, 2013

“We lost our triangle, and it is incredible how much difference it has made. Many of our old customers told me they checked every month to see of they could use us again, and called as soon as we lost the triangle.” –small fleet owner J. Webb Kline on shedding his fleet’s Hours BASIC score under CSA

Operators losing business because of CSA

Data quality and negative business impact stood out as key operator concerns as readers responded to early-2013 CSA reporting.

February 19, 2013

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