The J. J. Keller & Associates company, which among other compliance-assist services offers the Encompass electronic logging device system, is now committing to a free-of-charge DataQs Challenge Service for assistance challenging roadside violations. It will be available to Encompass ELD customers, likewise customers of its Driver DataSense log-audit service.
In the event a customer deems a roadside inspection violation unwarranted, Keller will available to help determine if a challenge is appropriate, likewise to submit the DataQs request to the Federal Motor Carrier Safety Administration or state agency on their behalf.
Keller already has a history of assisting carriers in handling violation challenges via the DataQs system, and the company says that in cases where drivers/fleets can provide adequate supporting documentation of their version of events, Keller’s been able to successfully overturn more than 70 percent of the violations they’ve help dispute, including those related to discrepancies in ELD record transfers, inspection report accuracy, proper licensing and placarding.
“As roadside inspections place increased focus on hours of service compliance, we are more committed than ever to helping our customers protect their CSA scores,” said Tom Reader, director of ELD marketing at J. J. Keller. “We’re offering this service at no charge to existing customers, knowing there’s more scrutiny with ELDs. Our relationship with governing agencies, combined with our ability to interpret and understand the regulations, makes us uniquely qualified to help customers determine which roadside inspections should be challenged.”