Tip of the hat, also, to a different member of the Rate Per Mile Masters Facebook group (centered around for rate/negotiation and other business discussion) for a question he posed to the group, one that foregrounds the complicated nature of freight logistics in general and yet another one of those quandary-type situations:
When you book the load at noon, get to the pickup at 1 p.m., shipper says, “You’re late, you were supposed to be here at 10 a.m.!” What is your response? Or what is your would-be response if you just said what you felt like saying?
What’s your answer? What might in my mind be the best one under the discuss at the RPMM group: Essentially, You mightn’t have this problem, Mr. Shipper, if you’d dealt with me direct.
Oh, wait, would that constitute back solicitation? …