Paccar Parts’ new parts distribution center in Louisville, Kentucky, is now fully operational. The 260,000-square-foot facility increases parts availability for dealers and customers in the central, mid-Atlantic and southeastern regions and utilizes advanced technologies and innovation to increase operational efficiency.
The PDCs utilize stock-picking equipment with built-in weigh scales, voice-directed picking technology and an automated banding conveyance system to boost order fulfillment. With next-day delivery and the capacity to store more than 80,000 parts, the Louisville PDC uses "the latest technologies to reduce the time between order placement and delivery, allowing us to maximize uptime for customers,” said Tom Floyd, Paccar Parts senior director for operations.
The distribution center is the company's 18th PDC, increasing global capacity to more than 3.4 million square feet of warehouse space. Each PDC is strategically located to provide short delivery times to more than 2,300 Kenworth, Peterbilt and DAF dealers and TRP retail locations worldwide.
“The strategic location of the Louisville PDC expands our dealer reach and reinforces our commitment to world-class service in aftermarket parts distribution, Paccar Parts General Manager Laura Bloch. "We take pride in upholding our core values of providing customers with the highest product availability, best customer experience and unmatched value.”
The Louisville PDC features warehouse air-conditioning to provide a comfortable working environment to employees. The facility also includes a 50-person training room and an interactive “Paccar Parts Experience” that showcases the company's distribution network, products and services to visitors. A 3-D model of the distribution center highlights technologies used to provide high levels of customer service, the company said.