Create a free Overdrive account to continue reading

Listen up!

user-gravatar Headshot
Updated Jun 27, 2014


Practice active listening by truly hearing what someone is telling you. Reframe it back to them by saying things such as, “I hear you saying you are struggling with this decision.”

The Business Manual for Owner-Operators
Overdrive editors and ATBS present the industry’s best manual for prospective and committed owner-operators. You’ll find exceptional depth on many issues in the 2022 edition of Partners in Business.
Download
Partners in Business Issue Cover